Privacy Policy
We respect your privacy and are committed to protecting your personal information.
Information We Collect
- Personal details (name, phone, email)
- Booking & payment information
- Enquiry & follow-up data
- Login & system activity logs
Usage
Data is used only for bookings, customer communication, reporting, and CRM operations.
Security
Role-based access, encrypted passwords, secure sessions, and CSRF protection are implemented.
Terms & Conditions
By using our website or CRM system, you agree to the following terms:
- Accurate information must be provided
- Unauthorized access is prohibited
- Bookings are subject to availability
- Admins may suspend accounts for misuse
Payments
All payments must be completed through approved gateways.
Modifications
We reserve the right to update services, pricing, or policies.
Refund & Cancellation Policy
- Cancellation timelines depend on tour policies
- Refunds are processed after admin approval
- Transaction fees may be non-refundable
Refund Method
Refunds are credited to the original payment source within 7–10 working days.